How much does shipping cost and where do you ship to?
Shipping is on us if you spend over $65 (before taxes) and after any promo codes have been applied. For orders $65 or less, shipping fees are based on your location and the weight of your order. We're sorry but we do not yet have a “calculator” to show you your shipping costs. You will need to go through the checkout process to see the cost.
All orders are shipped via Fed Ex Ground and Smartpost. Currently we can only ship to addresses within the 48 contiguous US. While we wish could deliver our rice-tastic products to all homes, we’re sorry that we are unable to ship to Alaska, Hawaii, other US territories, Canada or orders that contain APO, FPO, DPO, or AE addresses. We are working to find options that would allow us to get our products into these places, so stay tuned!
When will my order be processed and how long does shipping take?
All orders are typically shipped within 1 TO 2 BUSINESS days (excluding weekends and holidays) via Fed Ex Ground and Smartpost from our Farm in Northern CA. We'll send you a shipping confirmation email once your order is on the way and once it ships it will arrive within 2 TO 8 BUSINESS days.
How can I track my order?
When your order ships, we’ll send you an email with your tracking information. Please use the link provided in your email to check your order status at any time.
For larger orders that are sent in multiple boxes, the shipments may arrive on different days. Please be sure to check the individual tracking info for each shipment.
Can I change or cancel an order I’ve already placed?
Unfortunately, no. Since we move fast to process and ship your order, we aren't able to change or cancel it.
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